Introduction

 

Welcome to Open NEMT. These Terms and Conditions govern your use of our website, www.openanemt.com, and our non-emergency medical transport services. By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our website or services.

 

Services

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Open NEMT provides non-emergency medical transportation educational services for individuals requiring assistance to and from medical appointments, treatments, and other healthcare-related destinations. Our services are designed to ensure safe, reliable, and comfortable transport for our clients.

 

Eligibility

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By using our services, you confirm that:

- You are at least 18 years of age or have obtained parental/guardian consent if under 18.

- You have the legal authority to enter into this agreement.

- You provide accurate and complete information when booking services.

 

Booking and Payment

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Booking

- All bookings must be made in advance through our website, phone, or email.

- You must provide accurate information about the pickup and drop-off locations, appointment times, and any special requirements.

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Payment

- Payment for services is due at the time of booking unless otherwise agreed upon.

- We accept major credit cards, debit cards, and other payment methods as specified on our website.

- All payments are processed securely.

 

 Cancellations and Refunds

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Cancellations

- You may cancel your booking up to 24 hours before the scheduled pickup time without penalty.

- Cancellations made within 24 hours of the scheduled pickup time may incur a cancellation fee.

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Refunds

- Refunds will be issued for cancellations made in accordance with our cancellation policy.

- Refunds will be processed using the original payment method within a reasonable timeframe.

 

Client Responsibilities

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As a client, you agree to:

- Be ready for pickup at the scheduled time.

- Provide any necessary medical information to ensure safe transport.

- Treat our staff and vehicles with respect.

- Comply with all applicable laws and regulations during transport.

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Limitation of Liability

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Open NEMT is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the services in question. We do not guarantee the availability or punctuality of our services and are not responsible for delays caused by factors beyond our control.

 

Privacy

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Your use of our website and services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

 

Changes to Terms and Conditions

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We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes your acceptance of the updated Terms and Conditions.

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Governing Law

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These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Open NEMT operates. Any disputes arising from these Terms and Conditions or your use of our services will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

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Contact Us

 

If you have any questions or concerns about these Terms and Conditions, please contact us at:

 

Open NEMT  

Email: info@openanemt.com

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By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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